Your gk9 Your Information Is Fully Secured

Various types of information are collected when you open an account with gk9 and when you use our services thereafter. This information is used solely to provide you with the best possible experience.

Information collected at registration:

• Full name & date of birth (for age verification)
• Mobile number (for account communication and security)
• Email address (if provided)
• Preferred Username & Password

At the time of identity verification (where applicable):

• Copy of National ID or Passport
• Proof of Residential Address
• Bank or mobile banking account details

Automatically collected information:

• IP Address & Device Type
• Browser type & language settings
• Browsing history and gaming activity on the platform
• Login time and location information
• Cookies & Session Data

Gk9 uses your information only for defined purposes. Below is a complete list of how we use your data:

Gk9 never sells your data to advertisers or third parties. Your consent will always be obtained before any data is shared for commercial purposes.

Gk9 shares information with third parties only in specific circumstances and under strict conditions:

• Payment Providers: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Legal Obligations: Information may be disclosed in response to a court order or a request from a government regulatory authority.
• Fraud Prevention: Information may be shared with relevant authorities in connection with investigations into money laundering or fraud.
• Technology Partners: Technology companies involved in platform operations may only access data that is strictly necessary and are bound by gk9's privacy policy.

Gk9 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the platform's functionality.

The cookies we use:

• Essential Cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: Used to monitor and improve platform performance. This data does not personally identify you.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect some platform features.

How long gk9 retains your data depends on the type of information and the purpose it serves:

• Account Information: For a minimum of 5 years while the account is active and after closure (for legal compliance).
• Transaction Details: Minimum 7 years, in accordance with financial regulatory requirements.
• Communication Records: 3 years from the date of last contact.
• Gaming Logs: At least 2 years, for responsible gaming monitoring purposes.
• Analytics Data: In anonymized form, for up to 2 years.

Once the retention period expires, your data is securely deleted or anonymized. If you request deletion of your data, it will be completed within 30 days unless a legal obligation requires otherwise.

Gk9 employs industry-leading technology and practices to keep your data secure. The core layers of our security framework are:

• TLS 1.3 Encryption: State-of-the-art encryption protocols applied to all data transfers.
• AES-256 Encryption: For stored sensitive information.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & IDS: Detection and prevention of unauthorized access.
• Regular Penetration Testing: Security audits conducted by independent third-party experts.
• Data Backup: Encrypted backups are stored across multiple secure locations.

That said, no internet transmission is 100% secure. It is your responsibility to use a strong password and never share your login credentials with anyone.

As a gk9 member, you have the following rights regarding your personal information:

To exercise any of the above rights, please contact our support team. We will do our best to respond to your request within 72 hours. Requests will be processed once your identity has been verified.

Gk9 is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. Date of birth is verified at registration, and proof of age may be requested in cases of doubt.

If it is found that a minor has opened an account, that account will be closed immediately and all collected information will be deleted. If you believe a minor is using our platform, please notify our support team.

Gk9 primarily serves users in Bangladesh. However, for technical reasons, some data may be processed on servers located in other countries. In such cases, we ensure:

• All international data transfers are protected with industry-standard encryption.
• Adequate safeguards are confirmed before any data is transferred to a third country.
• All partner organizations are contractually bound to uphold gk9's privacy standards.
• Your core data is never sent to unreliable or insecure destinations.

Gk9 reserves the right to update this Privacy Policy at any time. If significant changes are made, you will be notified via your registered mobile number or email. Continued use of the platform after any update will be considered acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please reach out to our FAQ Page visit or contact our support team. We are always here for you and committed to protecting your privacy.